Student Welfare Officer

House Study Holidays Limited; Canterbury; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading summer education provider in Canterbury is seeking a Student Welfare Officer to provide pastoral care for international students aged 8-17. This full-time position requires 48 hours a week with a responsibility to ensure student safety and comfort. Ideal candidates will be energetic, organized, and possess effective communication skills in English. Full-board accommodation is provided alongside a competitive weekly salary of £610.08 and additional benefits like a training course discount.

Benefits

Full-board accommodation

1st Aid Course Training

Experience in a multicultural environment

Career development opportunities in education and care

Qualifications

• Must be able to work full-time, 48 hours per week.
• Experience or willingness to work with young people.
• Ability to follow safeguarding and administration protocols.

Responsibilities

• Provide day-to-day pastoral care for students.
• Ensure students feel safe and comfortable.
• Administer accommodation planning and Health & Safety records.

Skills

Confidence in working with young people

Good English communication skills

Energetic

Great organization skills

Responsibility in pastoral care

Education

Right to work in the UK

Job description

Overview

Are you looking for paid work over the summer that aligns with your natural ability to care for others?

Our Student Welfare Officer role allows you to earn more than just money. You’ll gain transferable skills that future employers are looking for, along with enjoyable and unforgettable experience over the summer.

What does it involve?

At Stafford House Study Holidays, we welcome more than 6,000 international students aged 8-17 each summer, helping them improve their English while enjoying a fun, unforgettable experience. Students join us for up to 2 weeks at one of our fantastic summer centres, where they take part in a rich programme of English lessons, activities and excursions.

Our students stay in our carefully managed school residences, supported by our dedicated Student Welfare team. Much like House Parents, our Student Welfare Officers provide day-to-day pastoral care, ensuring every student feels safe, comfortable, and fully supported throughout their stay.

Locations: Bournemouth, Canterbury, Cambridge, Central London, Uxbridge, Northampton, Oakham (notable for the Michael Owen Red Stars football school), and New for 2026 - York!

Contracts: Select a contract of 4-6 weeks, from 19th June to 10th August 2026 (22nd August in Central London and Canterbury). You must be available for a minimum of 3 weeks in July, as this is our busiest period.

Hours: 48 hours per week over 6 days. As you will be providing wrap-around care for our students, you will need to be residential for the duration of the contract. Good news! You don’t need to be local to our school locations to apply!

What’s in it for you as a Student Welfare Officer?

• Full-board accommodation is provided as you must be residential for this role
• 1st Aid Course as part of your training, prior to the programme starting and ongoing support throughout your contract duration
• Experience of working in a fast-paced, fun and multicultural educational environment
• Opportunity to gain experience toward a career of working with young people in the fields of education, health or care professions
• Working with a highly experienced and supportive team

Pay: £610.08 per week plus holiday entitlement + full-board accommodation included

Incentive: Employees may receive a £500 discount on CELTA training course provided by Stafford House, post qualifying contract. (T&Cs apply – contact us for more information)

Please read the full duties on our Job Description + see our information sheet, below

What does it take to be a Student Welfare Officer?

• Confidence with a good understanding of how to work professionally with young people. You'll help our students feel safe from the moment they arrive, working closely with your Welfare and Accommodation Manager and Centre Director.
• Safeguarding is a big part of the job, and we take it seriously. If successful we will conduct full pre-employment checks including an Enhanced DBS check, in line with our safer recruitment policy and Keeping Children Safe in Education.
• Administration. You will allocate accommodation and make plans to ensure overseas students’ needs are met prior to arrival. You’ll also complete admin duties, such as logbooks and Health & Safety records.
• Great Organisation. You’ll manage the essential aspects of our students’ stay; ensuring they get to lessons on time, supervising mealtimes and working with their Group Leaders to support the smooth running of their stay.
• Being Supportive. You’ll cover the duties of care for our students overnight, on a rota basis. Additionally, providing pastoral support to ensure their holistic well-being and welfare.
• You must already have the right to work in the UK on a full-time basis - 48 hours per week
• Communicator with a good level of spoken and written English.
• Energetic. Working 48 hours per week over a 6-day week. This is a fully immersive working experience.
• Responsibility. You’ll take part in pastoral care duties, including night-duties on a rotating basis
• You must be available to attend a 1-day training session in mid-late June 2026

More information

WHO ARE WE? Stafford House has over 70 years’ experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire and help our students enjoy our locations, empowering them with confidence to realise their personal potential. Stafford House comprises 2 brands, Stafford House International and Stafford House Study Holidays. We offer 7 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses. Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers.

OUR COMMITMENT TO SAFEGUARDING: CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines. All shortlisted candidates will be required to complete a criminal declaration form prior to interview and be subject to online checks which may include social media checks in addition to an enhanced DBS check (DBS process paid for by CATS Global Schools), references and if applicable, an overseas police check.

OUR COMMITMENT TO INCLUSION AND DIVERSITY: We are committed to diversity, inclusion and belonging. Building on our core values – Pioneering, Persevering, People – we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.

AND FINALLY
What are you waiting for? We look forward to hearing from you. Good luck!