Store Operations Lead — Elevate the Coffee Experience

Costa; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading coffee chain in Greater London is seeking an Assistant Store Manager to oversee store operations and lead a passionate team. Responsibilities include ensuring impeccable coffee service and effective management of store KPIs. The ideal candidate has supervisory experience in hospitality or retail and a genuine love for coffee. Enjoy benefits such as 28 days holiday and opportunities for career development, all in a warm and inclusive environment focused on delivering exceptional customer experiences.

Benefits

28 days holiday

Employee Assistance Programme

Company Pension Scheme

Opportunities for development

Lifestyle card with discounts

Qualifications

• Passion for coffee and people.
• Reliability to cover for the Store Manager.
• Love for the brand and excitement to be part of it.

Responsibilities

• Lead the team to deliver an unbeatable coffee experience.
• Oversee operations, cash and stock management.
• Monitor and translate store KPI report into actions.

Skills

Supervisory/management experience

Background in hospitality or retail

Ability to engage the team

Job description

A leading coffee chain in Greater London is seeking an Assistant Store Manager to oversee store operations and lead a passionate team. Responsibilities include ensuring impeccable coffee service and effective management of store KPIs. The ideal candidate has supervisory experience in hospitality or retail and a genuine love for coffee. Enjoy benefits such as 28 days holiday and opportunities for career development, all in a warm and inclusive environment focused on delivering exceptional customer experiences.