Assistant Store Manager - Lead Teams & KPI Focus

Starbucks Coffee Company; Greater London; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A well-known coffee chain in Greater London is seeking an Assistant Manager to lead a team and ensure outstanding customer experiences. The role includes monitoring KPIs, coaching partners, and maintaining operational standards. Candidates should have prior experience in retail or hospitality and strong leadership abilities. Competitive salary and various benefits, including training and discounts, are offered. This position provides great opportunities for career growth in a dynamic environment.

Benefits

28 days holiday a year

Free drinks and food item on shift

Bean stock options

Comprehensive training

Discounts with local retailers

Life assurance

Interest-free home loans

24/7 Employee Assistance Programme

Recognition schemes

Qualifications

• Previous experience in leading a team in a fast-paced environment.
• Ability to translate metrics into actions.
• Strong coaching and feedback skills.

Responsibilities

• Lead shifts with a focus on delivering commercial results.
• Monitor and coach partner performance.
• Ensure operational standards are met.

Skills

Leadership

Customer service

Commercial acumen

Education

Experience in retail or hospitality environment

Job description

A well-known coffee chain in Greater London is seeking an Assistant Manager to lead a team and ensure outstanding customer experiences. The role includes monitoring KPIs, coaching partners, and maintaining operational standards. Candidates should have prior experience in retail or hospitality and strong leadership abilities. Competitive salary and various benefits, including training and discounts, are offered. This position provides great opportunities for career growth in a dynamic environment.