Coffee Shop Assistant Manager - Lead & Elevate Service

The Message; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A community-focused coffee shop in Greater London seeks an Assistant Manager to deliver exceptional customer service and uphold coffee quality standards. In this role, you will work closely with the manager, ensuring that the shop operates smoothly. You will lead a team of staff, ensuring they are well trained and motivated. There is an emphasis on empowerment and support for individuals rebuilding their lives. Applicants should be engaged with the community and align with the shop's values.

Responsibilities

• Champion customer service and create a welcoming environment.
• Ensure coffee quality and high standards are maintained.
• Lead the team and manage operations in the absence of the manager.

Job description

A community-focused coffee shop in Greater London seeks an Assistant Manager to deliver exceptional customer service and uphold coffee quality standards. In this role, you will work closely with the manager, ensuring that the shop operates smoothly. You will lead a team of staff, ensuring they are well trained and motivated. There is an emphasis on empowerment and support for individuals rebuilding their lives. Applicants should be engaged with the community and align with the shop's values.