Assistant Store Manager: Lead & Delight Guests

Starbucks Coffee Company; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading coffee retailer in Greater London is seeking an Assistant Manager to lead dynamic store operations. The ideal candidate will have experience in retail or hospitality and a knack for delivering exceptional customer experiences. You'll manage shifts, coach team members, and ensure operational excellence while enjoying competitive pay and comprehensive benefits including holiday, discounts, and career growth opportunities. Join us to build a future with our community.

Benefits

28 days holiday

Free drinks and food when on shift

Bean stock options

Comprehensive training

30% partner discount

Life assurance

Employee assistance programme

Qualifications

• Previous experience in leading a team in a dynamic retail or hospitality environment.
• Ability to deliver outstanding commercial results and customer experiences.
• Experience coaching and providing feedback to team members.

Responsibilities

• Lead shifts with a focus on delivering commercial results.
• Ensure operational standards and KPIs are met or exceeded.
• Training and coaching partners to ensure service excellence.

Skills

Leadership

Commercial acumen

Customer focus

Coaching

Job description

A leading coffee retailer in Greater London is seeking an Assistant Manager to lead dynamic store operations. The ideal candidate will have experience in retail or hospitality and a knack for delivering exceptional customer experiences. You'll manage shifts, coach team members, and ensure operational excellence while enjoying competitive pay and comprehensive benefits including holiday, discounts, and career growth opportunities. Join us to build a future with our community.