Senior IT Field Engineer – On‑Site Support (Belfast)

Scc; Belfast; On-site; GBP 24,000 - GBP 28,000; Full time

Job summary

A leading IT service provider is seeking a Senior IT Field Delivery Engineer covering the Belfast area. This role involves providing IT support services to customers, requiring a full UK driving licence and relevant technical certifications. The position offers an annual salary package between £24,000 and £28,000, along with a company van and extensive benefits. Successful candidates will need excellent customer service skills, be self-motivated, and able to work independently. The role demands participation in a 24/7 rotas.

Benefits

Company van

Large company benefits

Broad flexible benefits scheme

2 paid volunteering days a year

Qualifications

• Must have a full UK driving licence.
• Possess or can obtain relevant technical certifications.
• Display positive behaviours that support team productivity.
• High standard of communication and inter-personal skills.

Responsibilities

• Attend customer sites to provide IT hardware and software support within SLA.
• Perform advanced diagnostics, repair, and replace IT equipment.
• Communicate with Call Administration and Field Delivery Manager.
• Participate in 24/7 coverage via a rota system.

Skills

Professionalism and presentability

Full UK driving licence

Excellent customer facing skills

Self-motivated with good organizational skills

Technical certifications (e.g., CompTIA A+, Server+)

Ability to work at height and engage in manual handling

Positive behaviours supporting team productivity

High standard of communication and inter-personal skills

Education

CompTIA A+

CompTIA Server+

Job description

A leading IT service provider is seeking a Senior IT Field Delivery Engineer covering the Belfast area. This role involves providing IT support services to customers, requiring a full UK driving licence and relevant technical certifications. The position offers an annual salary package between £24,000 and £28,000, along with a company van and extensive benefits. Successful candidates will need excellent customer service skills, be self-motivated, and able to work independently. The role demands participation in a 24/7 rotas.