Field IT Engineer - On-Site Tech Support (North West)

SCC; United Kingdom; Hybrid; GBP 30,000 - GBP 60,000; Full time

Job summary

A leading IT solutions provider in the UK is seeking an IT Field Delivery Engineer to provide support for IT hardware and software products. The role requires excellent customer service skills, a full UK driving license, and professionalism. Responsibilities include diagnostics and repairs of various IT equipment and participation in a 24/7 rota. The position offers a competitive salary and the opportunity for career development within Europe's largest privately-owned IT Company.

Benefits

Competitive salary

Large company benefits

Flexible benefits scheme

Two paid volunteer days annually

Qualifications

• Professional appearance is essential for client interactions.
• A full UK driving licence is required to travel to client sites.
• Excellent customer facing skills are mandatory.

Responsibilities

• Conduct diagnostics, repairs, and replacements of IT hardware.
• Complete customer rebuilds and configurations.
• Assist with site roles when needed.

Skills

Professional appearance

Full UK driving licence

Excellent customer facing skills

Self-motivated with good organisational skills

Ability to work at height

CompTIA A+ qualification or equivalent experience

Education

CompTIA A+ qualification

Job description

A leading IT solutions provider in the UK is seeking an IT Field Delivery Engineer to provide support for IT hardware and software products. The role requires excellent customer service skills, a full UK driving license, and professionalism. Responsibilities include diagnostics and repairs of various IT equipment and participation in a 24/7 rota. The position offers a competitive salary and the opportunity for career development within Europe's largest privately-owned IT Company.