Field IT Engineer: On‑Site & Hybrid IT Support

Scc; Leicester; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading IT services provider in Leicester seeks an IT Field Delivery Engineer to provide hardware and software support on customer sites. The role involves advanced diagnostics, repairs, and ensuring service delivery against SLAs. Candidates must have a full UK driving license, strong customer-facing skills, and relevant technical certifications like CompTIA A+. This position offers a competitive salary and a range of company benefits including hybrid working arrangements.

Benefits

Competitive salary

Flexible benefits scheme

Paid volunteering days

Career development opportunities

Qualifications

• Full UK driving licence required.
• Must obtain relevant technical certifications.
• Experience in customer service preferred.

Responsibilities

• Attend customer sites to provide IT support.
• Perform diagnostics and repairs on IT equipment.
• Achieve KPI targets and communicate with teams.

Skills

Excellent customer facing skills

Self-motivated

Good organisational skills

Ability to work at height

Positive behaviours supporting team productivity

Education

CompTIA A+

CompTIA Server+

Job description

A leading IT services provider in Leicester seeks an IT Field Delivery Engineer to provide hardware and software support on customer sites. The role involves advanced diagnostics, repairs, and ensuring service delivery against SLAs. Candidates must have a full UK driving license, strong customer-facing skills, and relevant technical certifications like CompTIA A+. This position offers a competitive salary and a range of company benefits including hybrid working arrangements.