Field IT Engineer - On-Site Tech Support (North West)

SCC; Liverpool; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading IT service provider in the UK is seeking an IT Field Delivery Engineer to provide support on IT hardware and software. Responsibilities include conducting diagnostics, repairing equipment, and ensuring high customer satisfaction. The ideal candidate will possess a CompTIA A+ certification or equivalent, have excellent customer skills, and be capable of working unsupervised. The role offers a competitive salary with comprehensive benefits, including a hybrid working model.

Benefits

Competitive salary

Flexible benefits scheme

2 paid volunteering days per year

Qualifications

• Full UK driving licence required.
• Security clearance or willingness to apply is necessary.
• Ability to work at height and undertake manual handling activities.

Responsibilities

• Provide support on IT hardware and software products.
• Conduct diagnostics, repair and replace IT equipment.
• Achieve KPI targets for the role.
• Communicate effectively with administration and management.

Skills

Professionalism

Customer facing skills

Self-motivation

Organisational skills

Technical certifications

CompTIA A+ qualification

Education

CompTIA A+ (or equivalent experience)

Job description

A leading IT service provider in the UK is seeking an IT Field Delivery Engineer to provide support on IT hardware and software. Responsibilities include conducting diagnostics, repairing equipment, and ensuring high customer satisfaction. The ideal candidate will possess a CompTIA A+ certification or equivalent, have excellent customer skills, and be capable of working unsupervised. The role offers a competitive salary with comprehensive benefits, including a hybrid working model.