Food Retail Team Lead: Frontline Leader & Growth

Marks & Spencer Plc; Leicester; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team in delivering exceptional service and operational excellence. This role involves fostering a high-performance culture, driving profitability, and managing team development and customer satisfaction. As a frontline leader, you will ensure operational resilience and uphold the company’s high standards. Join us to be part of a dynamic transformation in retail.

Qualifications

• Ability to lead a team in delivering customer service and meeting KPIs.
• Good understanding of commercial and operational processes.
• Effective communication and coaching skills.

Responsibilities

• Lead a team to meet performance and availability standards.
• Drive commercial performance and accountability.
• Recruit and develop talent for future team needs.

Skills

Team leadership

Customer service excellence

Commercial acumen

Operational resilience

Flexibility and adaptability

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team in delivering exceptional service and operational excellence. This role involves fostering a high-performance culture, driving profitability, and managing team development and customer satisfaction. As a frontline leader, you will ensure operational resilience and uphold the company’s high standards. Join us to be part of a dynamic transformation in retail.