Faults & Installations Scheduler

Radius; Salford; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A company specializing in customer service is seeking a Faults Scheduling Co-ordinator for a 12-month contract in Salford. This full-time, office-based role focuses on scheduling installations and service calls efficiently while ensuring excellent communication with customers and stakeholders. The ideal candidate will have strong organizational skills, a proactive approach to problem-solving, and at least 2 years of experience in a similar role. Join a dynamic team dedicated to continuous improvement and customer satisfaction.

Benefits

Friendly company culture

Agile work environment

Commitment to continuous improvement

Qualifications

• 2+ years of working in a similar Planning/Scheduling role or industry preferred.
• Ability to prioritize and meet deadlines in a fast-paced environment.
• Excellent telephone manner.

Responsibilities

• Plan and prioritize new installations and service calls.
• Communicate professionally with stakeholders.
• Work with teams to achieve daily and weekly targets.

Skills

Highly organized

Problem solver

Excellent communication

Attention to detail

Able to work under pressure

Tools

Computer literacy

Job description

A company specializing in customer service is seeking a Faults Scheduling Co-ordinator for a 12-month contract in Salford. This full-time, office-based role focuses on scheduling installations and service calls efficiently while ensuring excellent communication with customers and stakeholders. The ideal candidate will have strong organizational skills, a proactive approach to problem-solving, and at least 2 years of experience in a similar role. Join a dynamic team dedicated to continuous improvement and customer satisfaction.