Customer Success Strategist: Operational Impact

Block, Inc.; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading financial technology company in the UK is searching for a Customer-Success Analyst. This role emphasizes integrating operational excellence with strategic evolution. Applicants must have at least 2 years of experience in a strategic or analytical role, with proven ability to analyze metrics and influence outcomes. Responsibilities include representing customer needs in strategic decisions and driving cross-domain alignment. Join a company committed to building a more inclusive economy while benefiting from flexible work and comprehensive benefits.

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Qualifications

• 2+ years in a strategic or analytical role.
• 1+ year driving cross-functional projects.
• Experience in analyzing operational metrics.

Responsibilities

• Integrate operational excellence with strategic evolution.
• Represent customer needs in strategic decisions.
• Define advocate 'confidence' needs for your domain.

Skills

Analytical ability

Cross-functional collaboration

Problem-solving

Influencing without authority

Job description

A leading financial technology company in the UK is searching for a Customer-Success Analyst. This role emphasizes integrating operational excellence with strategic evolution. Applicants must have at least 2 years of experience in a strategic or analytical role, with proven ability to analyze metrics and influence outcomes. Responsibilities include representing customer needs in strategic decisions and driving cross-domain alignment. Join a company committed to building a more inclusive economy while benefiting from flexible work and comprehensive benefits.