Receptionist

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 28,000 - GBP 34,000; Full time

Job summary

A corporate hospitality company in Canary Wharf is seeking a Receptionist (Lifestyle Community Host) to build relationships with tenants in a vibrant workspace. This role requires a warm, proactive individual with excellent customer service and communication skills. Duties include being the first point of contact for queries and supporting onsite events. The position offers a competitive salary of £34,000 for 40 hours per week with various benefits. Join our team to create exceptional experiences for our clients.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Qualifications

• Warm and enthusiastic individual with a passion for service.
• Experience of reception duties is ideal.
• Willing to go above and beyond for clients.

Responsibilities

• Build strong relationships with tenants.
• Act as the first point of contact for queries.
• Support onsite activities and events.

Skills

Customer service experience

Strong communication skills

Attention to detail

Proactivity

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico are on the lookout for a customer focused Receptionist (Lifestyle Community Host), for a multi-occupied corporate building offering unique office space in Canary Wharf!

Equipped with private terraces and a roof garden overlooking London, this modern commercial building it's the perfect space to work, eat and socialise. This Portico team are excited to enhance the service on site with ad-hoc events and activities which support the overall strategy for the building.

Working alongside the Community Manager and Customer Experience Team Lead, the successful candidate will focus on building strong and lasting relationships with the tenants. They will be the go-to person and first point of contact for all queries, as well as supporting with the onsite activities.

Hours: 40 hours per week, shifts from 8am-5pm and 9am-6pm, Monday-Friday
Salary: £34,000

We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong communication skills and demonstrating a keen level of pro-activity with a range of tasks.

Customer service experience is required for the role and experience of Reception duties is ideal.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.