Receptionist

Portico Corporate Reception Management Ltd; Bristol; On-site; GBP 22,000 - GBP 26,000; Full time

Job summary

A corporate reception management company in Bristol is seeking an experienced Receptionist to join their Front of House team. You will provide exceptional customer service as the first point of contact for visitors and clients. Responsibilities include managing requests, ensuring seamless client experiences, and supporting event preparations. The ideal candidate has strong communication skills and customer service experience, preferably from a corporate or hospitality environment. The role offers an excellent holiday allowance, pension contributions, training opportunities, and various employee benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Excellent training and development opportunities

Qualifications

• Experience in a corporate, 5-star hotel or airline environment is preferred.
• Natural initiative to take tasks on automatically.
• Ability to build strong and lasting relationships with tenants.

Responsibilities

• Be the first point of contact for visitors, clients, and staff.
• Manage occupier and visitor requests and queries.
• Deliver excellent customer service and professionalism.
• Assist with all aspects of event preparation.

Skills

Strong communication

Attention to detail

Customer service experience

Flexibility and adaptability

Multitasking

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico are on the lookout for a Receptionist, to join our small Front of House team at a multi-occupied flagship building in the city.

As a corporate receptionist you will be the first point of contact for visitors, clients and staff, demonstrating the highest level of customer service and professionalism.

• Welcoming and booking in visitors using a visitor management system
• Managing occupier and visitor requests and queries
• Making a client's arrival journey, seamless and memorable through engagement and innovation.
• Creating memorable innovations for clients to generate a WOW factor.
• Preparing for tomorrow's business day while delivering on today's operations.
• Working collectively with service partners to achieve a one team approach.
• Assisting with all aspects of event preparation through to successful delivery

The successful candidate will have strong communication, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs.

Passionate about service and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.

Customer service experience is required for the role, preferably within a corporate, 5* hotel or airline environment.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.