Receptionist

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 31,000; Full time

Job summary

A corporate reception management company is seeking a Receptionist for a 12-month maternity cover in a prime Midtown office. The role involves delivering exceptional service, supporting community engagement events, and managing front desk operations. Candidates should have a strong customer service background and excellent organisational and communication skills. Work hours are 40 per week, with shifts from 8:30am to 5:30pm, Monday to Friday, and offers a competitive salary of £30,543 per annum.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven track record in delivering outstanding customer service, preferably in a high-end setting.
• Strong organisational skills and the ability to communicate effectively with various stakeholders.
• A warm and enthusiastic personality with a passion for service.

Responsibilities

• Deliver 5* service to all who enter the building.
• Serve as the first point of contact for all queries.
• Support pop-up events to encourage community engagement.

Skills

Customer service experience

Organisational skills

Communication skills

Attention to detail

Proactivity

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico are on the lookout for a Receptionist to join our team based in one of the most impressive office buildings in Midtown, on a 12-month maternity cover contract.

Our team at this multi-occupied corporate office building are based in a stylish and spacious reception that leads up to all 10 floors, one of which containing its own private terrace set around a stunning central atrium.

Working alongside the Community Manager, the small ground floor reception team deliver 5* service to all who enter the building and are the first point of contact for all queries. They also support the addition of pop-ups/events in the building to encourage an engaging community focused atmosphere for the tenants.

Hours: 40 hours per week, 8-hour shifts between 8:30am-5:30pm, Monday-Friday
Salary: £30,543 per annum

We are looking for a warm and enthusiastic person, with a passion for service and excellent attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service, preferably within a high-end setting. They will have strong organisational skills and the ability to communicate effectively with a variety of stake holders.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.