Enterprise Customer Success & Growth Manager

Methodfi; Greater London; Hybrid; GBP 75,000 - GBP 90,000; Full time

Job summary

A leading financial technology firm in Greater London is seeking a Customer Success professional for the Account Management Team. The role involves building client relationships, managing enterprise account growth, and ensuring clients fully understand the product offering. Candidates should have a strong background in account management, ideally with 2+ years of experience in financial services. This position offers competitive salary and robust benefits, including a hybrid working model.

Benefits

Competitive salary

Pension scheme

Private medical insurance

Paid sick leave

Work abroad for up to 3 months

Qualifications

• Minimum 2 years of relevant account management or Customer Success experience.
• Strong knowledge of financial markets.
• Ability to manage and grow a book of enterprise clients.

Responsibilities

• Become a 9fin expert with a strong understanding of our products.
• Partner with account managers on specific client projects.
• Develop bespoke KPIs and strategies for accounts.

Skills

Account management

Customer Success

Financial markets knowledge

Relationship building

Effective communication

Job description

A leading financial technology firm in Greater London is seeking a Customer Success professional for the Account Management Team. The role involves building client relationships, managing enterprise account growth, and ensuring clients fully understand the product offering. Candidates should have a strong background in account management, ideally with 2+ years of experience in financial services. This position offers competitive salary and robust benefits, including a hybrid working model.