Partner Manager Managed Print

Computacenter Holding GmbH; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading technology and services provider is seeking a Partner Manager to join their dynamic team in Greater London. The successful candidate will manage commercial and contractual relationships with partners, driving compliance and service improvement. They will collaborate with sales teams to support pre-sales stages and maintain crucial partnerships. Ideal applicants should possess strong communication skills and a customer-focused mindset, thriving in a fast-paced environment. This role offers an exciting opportunity for professional growth in a global context.

Qualifications

• Proven experience managing commercial and contractual relationships, especially in global contexts.
• Experience in a global, matrixed organization preferred.
• Customer-focused mindset and track record of high service standards.

Responsibilities

• Collaborate with Sales teams during pre-sales and run phases.
• Manage onboarding for new services and ensure service readiness.
• Build and maintain relationships with Managed Service Partners.
• Commercially manage partner ecosystem for competitive advantage.
• Oversee Partner contracts and maintain alignment with business needs.

Skills

Commercial acumen

Negotiation skills

Interpersonal skills

Fluency in English

Microsoft 365 proficiency

Adaptability

Tools

SharePoint

Job description

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Partner Manager Managed Print

Location: UK - Hatfield, UK - London, UK - Reading | Job-ID: 216968 | Contract type: Standard | Business Unit: Partner Management

Life on the team

An exciting opportunity has arisen for a Partner Manager to join our dynamic and fast paced GMS Partner Management team. The successful individual will be responsible for providing qualification of our Managed Print opportunities and delivering in life Partner Management including Commercial and Contractual management of our partner network within the Managed Services businesses. The role is highly varied and will operate across the Computacenter Group to manage sales opportunities requiring partner outcomes, interfacing with internal and Partner stakeholders. The role provides subject matter expertise to enable growth in global managed services where partner services are a critical part of our overall service offering. Supporting the growth of key partnerships that drive business growth, innovation, and customer value.

What you’ll do

• Collaborate with the Sales teams to support in the pre-sales stage of bids and into transition and run.
• Manage Partner onboarding for new services, ensuring contractual set up and service readiness for international and domestic customers.
• Proactively build and maintain strong relationships with Managed Service Partners. Driving and monitoring Partner compliance, governance and continuous improvement.
• Commercially manage the partner eco-system, balancing costs and quality to drive competitive advantage.
• Oversee Partner contracts, rate cards, and contractual changes to maintain alignment with our standards and business needs.
• Contribute to internal change initiatives and global service improvement within GMS Partner Management function.
• International travel may be required occasionally.

What you’ll need

• Proven experience managing commercial and contractual relationships with Partners, ideally in a global context.
• Experience working in a global, matrixed organisation.
• Excellent communication and interpersonal skills, with fluency in English
• Ability to build trust and maintain relationships with internal and external stakeholders
• Strong commercial acumen and negotiation skills
• Customer-focused mindset with a track record of delivering high service standards.
• Ability to learn, develop and grow in a fast-paced environment
• Proactive approach, ability to work independently and collaboratively, with a high level of adaptability and flexibility
• Proficiency in Microsoft 365 and SharePoint

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our business may be about technology, but first of all it’s about people

With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!