Luxury Retail Sales Manager — Lead & Elevate Your Team

Reiss Ltd.; Greater London; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A luxury fashion retailer is seeking a dynamic Sales Manager to join their team in Greater London. In this role, you will motivate and supervise team members, ensuring delivery of outstanding customer service and achieving sales targets. Candidates should have previous supervisory experience and thrive in a fast-paced retail environment. The company offers a range of employee benefits including substantial discounts and training programs. This is an exciting opportunity to grow within a respected brand.

Benefits

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Refer a friend bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development programs

Employee Assistance Programmes

Qualifications

• Previous experience of supervising a team is essential.
• Strong background in a customer-facing role specifically within premium or luxury environments.
• Excellent communication and interpersonal skills required.
• Ability to guide, coach, and adapt to changing priorities.

Responsibilities

• Deliver exceptional customer service exceeding expectations.
• Act as a role model and inspire the team.
• Drive sales by monitoring KPIs and providing exemplary service.
• Engage and undertake duties supporting store operations.
• Support store management in team development.

Skills

Supervising a team

Customer service skills

Interpersonal skills

Organizational skills

Decision-making

Ability to work under pressure

Job description

A luxury fashion retailer is seeking a dynamic Sales Manager to join their team in Greater London. In this role, you will motivate and supervise team members, ensuring delivery of outstanding customer service and achieving sales targets. Candidates should have previous supervisory experience and thrive in a fast-paced retail environment. The company offers a range of employee benefits including substantial discounts and training programs. This is an exciting opportunity to grow within a respected brand.