Resident Liaison Officer — Flexible, Impactful Housing Support

Inside Housing Management; Aylesbury; On-site; GBP 33,000; Full time

Job summary

A notable housing association is seeking a Resident Liaison Officer in Aylesbury. The role is full-time and focuses on liaising with residents during housing projects while managing queries and issues. Candidates should have previous experience and strong communication skills. This position is under a fixed-term contract until September 2027, offering a competitive salary of £33,083 per annum. The organisation values community support, flexibility, and inclusivity in the workplace.

Benefits

Health Cash plan

Flexible working conditions

Qualifications

• Experience in a similar role.
• Ability to have difficult conversations.

Responsibilities

• Liaise with residents and leaseholders during planned works.
• Organise and undertake decants where needed.
• Attend contractor meetings to address resident queries.
• Handle non-access issues and referrals to the Housing Team.

Skills

Strong verbal and written communication skills

Good organisational skills

Time management skills

Intermediate IT skills

Job description

A notable housing association is seeking a Resident Liaison Officer in Aylesbury. The role is full-time and focuses on liaising with residents during housing projects while managing queries and issues. Candidates should have previous experience and strong communication skills. This position is under a fixed-term contract until September 2027, offering a competitive salary of £33,083 per annum. The organisation values community support, flexibility, and inclusivity in the workplace.