Vehicle Preparation Assistant

Motorpoint Ltd; Norwich; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading UK omnichannel car retailer is seeking a Vehicle Preparation Assistant in Norwich. In this role, you will ensure vehicles meet high standards before being displayed. Responsibilities include performing inspections, assisting with reconditioning, and photographing vehicles. Ideal candidates should have a full UK driving licence, strong attention to detail, and the ability to thrive in a fast-paced environment. Competitive pay and numerous perks such as paid time off and staff discounts are offered.

Benefits

Paid time off every month

28 days' holiday plus additional days

Staff discount on cars

Healthcare

Employee Assistance Programme (EAP)

Qualifications

• A full UK driving licence is essential.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Pride in cleanliness and vehicle presentation.

Responsibilities

• Ensure vehicles are prepared to the company's standards before handover.
• Perform daily inspections and assist with vehicle reconditioning.
• Photograph vehicles for marketing and records.
• Support vehicle movements on-site and off-site.

Skills

Ability to work independently and as part of a team

Strong attention to detail

Proactive, problem-solving mindset

Calm under pressure

Education

Full UK driving licence

Job description

Overview

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer’s Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

Role

Vehicle Preparation Assistant

Salary: £12.35 Basic + competitive bonus

Location: Norwich

Contract Type: Permanent

Hours: 42.5 hours, 5 days out of 7 on a rota - weekend working will be required.

Responsibilities

• As a Vehicle Preparation Assistant, you’ll play a key role in ensuring our vehicles are prepared to Motorpoint’s high standards before they’re handed over to customers or displayed on site. You’ll support the wider preparation team by carrying out inspections, assisting with reconditioning, and ensuring vehicles are presented at their best.
• Perform daily inspections for damage, verify vehicle specs and service history
• Assist with vehicle reconditioning and valeting for customer collection and display
• Photograph vehicles to company standards for marketing and records
• Conduct vehicle check-ins in all weather conditions
• Handle personal data in line with GDPR requirements
• Support vehicle movements on-site and off-site
• Liaise with drivers and transporters, resolving challenges professionally
• Carry out any other ad hoc tasks as required

Qualifications

• A full UK driving licence (essential)
• Ability to work independently and as part of a team
• Motivation to work to tight deadlines in a fast-paced environment
• Strong attention to detail and pride in high standards of cleanliness and presentation
• Ability to remain calm under pressure with a proactive, problem-solving mindset
• Willingness to support other sites when needed
• A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date: 20th February 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

We are an equal opportunity employer.