Warranty Technician

Motorpoint Ltd; Birtley; On-site; GBP 40,000 - GBP 45,000; Full time

Job summary

A leading omnichannel car retailer is seeking a Warranty Technician to join their team in Birtley. The successful candidate will be responsible for diagnosing and repairing advanced vehicle faults, mentoring junior technicians, and maintaining high standards of documentation. Enjoy numerous benefits including monthly paid time off, 28 days’ holiday, discounts, and personal development training opportunities. This permanent role offers a competitive salary of £40,000 - £45,000 per annum, working 42.5 hours across Monday to Friday.

Benefits

Paid time off every month

28 days' holiday plus additional days

Staff discount on cars

Healthcare

Cycle to work

Enhanced Parental Leave

Vocational training courses

Qualifications

• Qualified technician IMI Level 3 or equivalent.
• Experience in diagnostic and advanced vehicle repairs.
• Effective communication skills with customers.

Responsibilities

• Diagnose advanced faults using OEM diagnostic platforms.
• Perform major mechanical repairs like engine replacements.
• Document findings and repairs for warranty submissions.
• Mentor junior technicians and maintain compliance.

Skills

Advanced vehicle repair experience

Strong communication

High accuracy in documentation

Problem-solving skills

Education

IMI Level 3 or equivalent

MOT testing qualification

Tools

OEM diagnostic platforms

Oscilloscopes

Multi-meters

Smoke testers

Job description

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: Warranty Technician

Salary: £40,000 - £45,000 per annum

Location: Birtley

Contract Type: Permanent

Hours: 42.5 hours across 5 days (Monday to Friday)

Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.

What will you be getting up to?

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
• Perform major mechanical repairs including engine and gearbox replacements.
• Conduct root cause analysis and ensure repairs meet manufacturer standards.
• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
• Complete final road tests, re-calibrations, and system resets.
• Accurately document all findings and repairs for warranty submissions.
• Liaise with customers to explain diagnostics and build trust.
• Support MOT testing and Pre-Delivery Inspections when needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and compliance with DVSA and Health & Safety.

What we're looking for:

• IMI Level 3 (or equivalent) qualified technician.
• Proven experience in advanced vehicle repairs and diagnostics.
• Strong communication skills, especially when dealing with customers.
• High level of accuracy in administration and documentation.
• MOT testing qualification (or willingness to support in this area).
• A proactive, reliable team player who takes pride in their work.

What's in it for you?

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date: 22nd February 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.