Shop Manager: Lead a High‑Energy Betting Retail Team

Betfred Group; Manchester; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading betting company in Manchester is looking for a Shop Manager to oversee a retail outlet's performance. In this role, you will lead a team, ensuring high standards of service and customer satisfaction. You will promote responsible gambling practices and foster a welcoming environment. The ideal candidate will possess previous management experience, outstanding customer service skills, and the ability to work flexible hours. We offer competitive rewards, bonuses, and opportunities for career development.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Recognition scheme

Financial wellbeing package

Mental health support

Qualifications

• Must be 18+ and eligible to work in the UK.
• Previous management experience in the betting industry.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Lead and develop a team of retail colleagues.
• Ensure high retail standards and excellent customer experience.
• Promote responsible gambling practices and customer safety.

Skills

Leadership in retail

Outstanding customer service

Ability to build relationships

Eagerness to learn

Job description

A leading betting company in Manchester is looking for a Shop Manager to oversee a retail outlet's performance. In this role, you will lead a team, ensuring high standards of service and customer satisfaction. You will promote responsible gambling practices and foster a welcoming environment. The ideal candidate will possess previous management experience, outstanding customer service skills, and the ability to work flexible hours. We offer competitive rewards, bonuses, and opportunities for career development.