Retail Betting Specialist — Flexible Hours & Benefits

Betfred Group; Portsmouth; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading betting company in the UK is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. You will process bets, address queries, and maintain a welcoming environment. Ideal candidates should possess outstanding customer service skills and a passion for sports, with a willingness to learn. Competitive benefits include bonuses, pension contributions, and mental health support, making it an excellent opportunity to join a dynamic team.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity and paternity pay

Recognition programs

Financial wellbeing package

Mental health support

Qualifications

• Be 18+ and have the right to work in the UK.
• Available for evenings, weekends, and public holidays.

Responsibilities

• Process customers’ bets in a timely manner.
• Answer customer queries swiftly and knowledgeably.
• Engage customers with expert product knowledge.
• Support key promotional events throughout the year.
• Maintain a welcoming environment for customers.
• Handle cash transactions with care and accuracy.
• Follow age verification processes.

Skills

Outstanding customer service skills

Engaging all customers

Passion for sports, betting and gaming

Eagerness to learn and develop

Job description

A leading betting company in the UK is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. You will process bets, address queries, and maintain a welcoming environment. Ideal candidates should possess outstanding customer service skills and a passion for sports, with a willingness to learn. Competitive benefits include bonuses, pension contributions, and mental health support, making it an excellent opportunity to join a dynamic team.