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Global Customer Support Specialist

Polypipe Group

United Kingdom

On-site

GBP 24,000 - GBP 30,000

Full time

3 days ago
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Job summary

A leading residential water treatment provider in the UK is seeking a Customer Advisor to deliver exceptional service. The role involves assisting customers through various communication channels, ensuring prompt and professional support. Ideal candidates will have a customer service background, strong communication skills, and proficiency in Microsoft Office. You will have opportunities for professional development and be part of a collaborative team. The position includes benefits like 23 days holiday and matched pension contributions.

Benefits

23 days holiday
Pension contribution matched up to 8%
Life Assurance 3x base salary
Private health scheme
Sharesave scheme

Qualifications

  • Previous experience in a customer service role.
  • Experience in a fast-paced environment with high attention to detail.
  • Proficiency in Microsoft Office applications.

Responsibilities

  • Deliver outstanding customer service across the ADEY Group.
  • Respond promptly to customer enquiries via various channels.
  • Contribute to team KPIs and uphold service standards.

Skills

Customer service principles
Communication skills
Microsoft Office proficiency
Problem-solving skills
Attention to detail
Team collaboration
Job description
A leading residential water treatment provider in the UK is seeking a Customer Advisor to deliver exceptional service. The role involves assisting customers through various communication channels, ensuring prompt and professional support. Ideal candidates will have a customer service background, strong communication skills, and proficiency in Microsoft Office. You will have opportunities for professional development and be part of a collaborative team. The position includes benefits like 23 days holiday and matched pension contributions.
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