Remote-Eligible Customer Support Specialist

LGBT Great; Greater London; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A progressive organization in Greater London is seeking a Customer Service Agent to be the first point of contact for customers. In this role, you'll ensure a positive customer experience by answering inquiries and resolving issues efficiently. Strong communication and problem-solving skills are essential in this dynamic position. Pay is £14 per hour, with the option for remote work after training. Ideal candidates will have a strong customer focus and a passion for service excellence.

Qualifications

• Dedicated and enthusiastic with a passion for helping others.
• Ability to thrive in a fast-paced, collaborative environment.
• Knowledgeable about products and company policies.

Responsibilities

• Respond to customer inquiries via phone and email in a timely manner.
• Provide accurate information regarding products and policies.
• Document customer interactions and feedback in CRM.

Skills

Strong communication skills

Problem-solving skills

Customer focus

Tools

CRM system

Job description

A progressive organization in Greater London is seeking a Customer Service Agent to be the first point of contact for customers. In this role, you'll ensure a positive customer experience by answering inquiries and resolving issues efficiently. Strong communication and problem-solving skills are essential in this dynamic position. Pay is £14 per hour, with the option for remote work after training. Ideal candidates will have a strong customer focus and a passion for service excellence.