Remote Customer Service Advisor (Delay Repay & Claims)

Learnwithdexa; Remote; GBP 25,000; Full time

Job summary

A leading customer service company is looking for a capable Customer Service Advisor to join their remote team. This full-time role involves processing customer claims efficiently while maintaining high standards of accuracy. Candidates should possess strong computer skills, particularly in Microsoft Office 365, and have a keen eye for detail. This position offers a competitive salary of £24,570 and a variety of employee benefits, including free travel and a generous holiday allowance.

Benefits

Free Bus Travel

Discounted Train Travel

Generous Holiday Allowance

Pension Scheme

Discount Scheme

Employee Assistance Programme

Qualifications

• Ability to work in a high demand environment with precision.
• Excellent computer literacy and communication skills.
• Good comprehension of Math & English for accurate tasks.

Responsibilities

• Process Delay Repay & Refund Claims accurately within time limits.
• Maintain accurate records and identify issues with systems.
• Achieve performance objectives while adhering to standards.

Skills

Attention to detail

Computer literacy

Organizational skills

Communication skills

Tools

Microsoft Office 365

Job description

A leading customer service company is looking for a capable Customer Service Advisor to join their remote team. This full-time role involves processing customer claims efficiently while maintaining high standards of accuracy. Candidates should possess strong computer skills, particularly in Microsoft Office 365, and have a keen eye for detail. This position offers a competitive salary of £24,570 and a variety of employee benefits, including free travel and a generous holiday allowance.