Part-Time Retail Betting Customer Advisor

William Hill PLC; Liverpool; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading betting company is looking for a Customer Service Representative in Liverpool. The role involves engaging with customers, processing bets, and providing excellent service. Candidates should possess strong interpersonal skills and a passion for customer service. The position offers part-time hours with a competitive salary of £12.25 per hour along with benefits like annual pay reviews, holiday entitlements, and training opportunities. Work hours will vary, including evenings and weekends.

Benefits

Annual Pay Review & Bonus Scheme

Paid birthday day off

28 days holiday annually (pro rata)

Subsidised travel

Pension plan

Perks and discounts

Training and development

Qualifications

• Age 18+ (it’s a legal requirement).
• Strong interpersonal and empathy skills.
• Ability to engage with customers from all walks of life.

Responsibilities

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Helping customers with betting terminals.
• Building relationships with customers.

Skills

Strong interpersonal skills

Empathy

Customer service passion

Job description

A leading betting company is looking for a Customer Service Representative in Liverpool. The role involves engaging with customers, processing bets, and providing excellent service. Candidates should possess strong interpersonal skills and a passion for customer service. The position offers part-time hours with a competitive salary of £12.25 per hour along with benefits like annual pay reviews, holiday entitlements, and training opportunities. Work hours will vary, including evenings and weekends.