Betting Shop Customer Experience Associate (Part-Time)

William Hill PLC; Hull and East Yorkshire; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading betting and gaming company is seeking a part-time Customer Service Representative in Hull. The role involves welcoming customers, processing bets, and delivering exceptional customer service. Candidates should have a passion for customer interaction and strong interpersonal skills. In addition to competitive pay, the company offers annual pay reviews, a range of benefits, and a supportive work environment, promoting personal growth and career development.

Benefits

Annual Pay Review

Bonus Scheme

28 days holiday (pro rata)

Paid birthday day off

Subsidised travel

Pension plan with matching contributions

Perks and discounts

Training and development opportunities

Qualifications

• Age 18+ as per legal requirement.
• Passion for delivering great customer service.
• Strong interpersonal and empathy skills.

Responsibilities

• Welcome customers with a friendly face.
• Process bets and assist with customer queries.
• Help customers use betting terminals.

Skills

Customer service passion

Interpersonal skills

Empathy

Job description

A leading betting and gaming company is seeking a part-time Customer Service Representative in Hull. The role involves welcoming customers, processing bets, and delivering exceptional customer service. Candidates should have a passion for customer interaction and strong interpersonal skills. In addition to competitive pay, the company offers annual pay reviews, a range of benefits, and a supportive work environment, promoting personal growth and career development.