Betting Shop Customer Care Specialist (Part-Time)

William Hill PLC; Lancashire; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading betting and gaming company in Lancashire is seeking a Customer Service Representative. The role involves welcoming customers, processing bets, and providing excellent service. Candidates should be age 18+, possess strong interpersonal skills, and have a passion for customer service. This part-time role offers competitive benefits, including annual pay review, holiday entitlement, and development opportunities. Join a team that values trust and individual strengths while serving customers effectively.

Benefits

Annual pay review

Bonus scheme

28 days holiday annually

Paid birthday day off

Subsidised travel

Pension plan

Perks and discounts

Training and development

Qualifications

• Age 18+ (it’s a legal requirement).
• Have a passion for delivering great customer service.
• Strong interpersonal and empathy skills.

Responsibilities

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Building relationships with customers.

Skills

Strong interpersonal skills

Empathy

Customer service passion

Job description

A leading betting and gaming company in Lancashire is seeking a Customer Service Representative. The role involves welcoming customers, processing bets, and providing excellent service. Candidates should be age 18+, possess strong interpersonal skills, and have a passion for customer service. This part-time role offers competitive benefits, including annual pay review, holiday entitlement, and development opportunities. Join a team that values trust and individual strengths while serving customers effectively.