Retail Security Officer - Patrol & Customer Safety

OCS Group; Exeter; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading facilities management company in Exeter is seeking a Retail Security Officer. The successful candidate will ensure a safe shopping environment by deterring theft and providing exceptional customer service. Responsibilities include regular patrols, monitoring security systems, and responding to incidents. Essential qualifications include a valid SIA License, strong observational skills, and a calm approach to challenging situations. Flexible shifts available, including weekends and evenings.

Qualifications

• Valid SIA License required for the role.
• Strong observational skills to detect suspicious behaviour.
• Ability to handle confrontational situations calmly.

Responsibilities

• Act as a visible security presence, deterring theft.
• Conduct regular patrols to ensure safety.
• Monitor CCTV for suspicious activities.
• Respond promptly to alarms and incidents.
• Provide excellent customer service to clients.

Skills

Valid SIA License – Door Supervisor

Strong observational skills

Excellent communication skills

Calm in difficult situations

Proactive professional approach

Job description

A leading facilities management company in Exeter is seeking a Retail Security Officer. The successful candidate will ensure a safe shopping environment by deterring theft and providing exceptional customer service. Responsibilities include regular patrols, monitoring security systems, and responding to incidents. Essential qualifications include a valid SIA License, strong observational skills, and a calm approach to challenging situations. Flexible shifts available, including weekends and evenings.