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A leading facilities management company in Telford is seeking a Retail Security Officer to ensure a safe shopping environment by deterring theft and providing excellent customer service. The ideal candidate must possess a valid SIA License and strong observational skills, along with the ability to handle difficult situations calmly. Responsibilities include conducting patrols, monitoring security equipment, responding to incidents swiftly, and ensuring compliance with safety procedures. This role involves working variable shifts, including weekends and bank holidays.