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Retail Security Specialist – Protect, Deter, Help Customers

OCS Group

Telford

Hybrid

GBP 20,000 - GBP 26,000

Full time

Today
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Job summary

A leading facilities management company in Telford is seeking a Retail Security Officer to ensure a safe shopping environment by deterring theft and providing excellent customer service. The ideal candidate must possess a valid SIA License and strong observational skills, along with the ability to handle difficult situations calmly. Responsibilities include conducting patrols, monitoring security equipment, responding to incidents swiftly, and ensuring compliance with safety procedures. This role involves working variable shifts, including weekends and bank holidays.

Qualifications

  • Valid SIA License required.
  • Ability to identify suspicious behaviour.
  • Professional approach to safety and security.

Responsibilities

  • Act as a security presence to deter theft.
  • Conduct regular patrols of the store.
  • Monitor CCTV for suspicious activities.
  • Respond to alarms and incidents promptly.

Skills

Strong observational skills
Excellent verbal and written communication skills
Proven ability to handle difficult situations

Education

Valid SIA License – Door Supervisor (DS) or Security Guarding
Job description
A leading facilities management company in Telford is seeking a Retail Security Officer to ensure a safe shopping environment by deterring theft and providing excellent customer service. The ideal candidate must possess a valid SIA License and strong observational skills, along with the ability to handle difficult situations calmly. Responsibilities include conducting patrols, monitoring security equipment, responding to incidents swiftly, and ensuring compliance with safety procedures. This role involves working variable shifts, including weekends and bank holidays.
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