Mobile Retail Security & Customer Service Officer

OCS Group; Grantham; Hybrid; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading facilities management company in England seeks a Retail Area Support Officer to maintain safety and security across multiple locations. This role requires excellent customer service skills and a valid SIA Licence. Responsibilities include conducting regular patrols, monitoring CCTV, and responding to incidents. Ideal candidates will demonstrate strong observational skills, professionalism, and flexibility to cover varied shifts. Join a company that values professional development and diversity.

Qualifications

• Right to work in the UK.
• Valid SIA Licence – Door Supervisor (DS) or Security Guarding.
• Flexibility to work across multiple locations and varied shifts.

Responsibilities

• Maintain a strong and visible security presence.
• Conduct regular patrols and monitor CCTV.
• Respond promptly to alarms and incidents.
• Complete accurate incident and observation reports.

Skills

Strong observational skills

Excellent communication skills

Proactive approach to safety

Ability to manage challenging situations

Job description

A leading facilities management company in England seeks a Retail Area Support Officer to maintain safety and security across multiple locations. This role requires excellent customer service skills and a valid SIA Licence. Responsibilities include conducting regular patrols, monitoring CCTV, and responding to incidents. Ideal candidates will demonstrate strong observational skills, professionalism, and flexibility to cover varied shifts. Join a company that values professional development and diversity.