Store Supervisor & Customer Experience Leader

Monsoon; Portsmouth; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading fashion retailer is looking for a dedicated supervisor to inspire their team and enhance customer experiences. You will be responsible for driving performance and implementing best practices in customer service. Essential qualities include a passion for engaging with customers and leading by example. The role offers a competitive salary and benefits, including staff discounts and holiday allowances. This is an opportunity to play a key role in a company that values diversity and inclusion.

Benefits

Competitive salary

Bonus scheme

Staff uniform allowance

Generous staff discount

Additional holiday for birthday

Qualifications

• Experience in a supervisory or key holding role.
• Proven excellence in customer service delivery.
• Ability to inspire and motivate teams.

Responsibilities

• Act as a brand ambassador promoting the store values.
• Drive overall performance by delivering exceptional customer experiences.
• Support management in maximizing sales opportunities.

Skills

Customer focus

Leadership by example

Effective communication

Decision making

Passion and resilience

Job description

A leading fashion retailer is looking for a dedicated supervisor to inspire their team and enhance customer experiences. You will be responsible for driving performance and implementing best practices in customer service. Essential qualities include a passion for engaging with customers and leading by example. The role offers a competitive salary and benefits, including staff discounts and holiday allowances. This is an opportunity to play a key role in a company that values diversity and inclusion.