Change of Tenancy Coordinator — End-to-End Billing

SmartestEnergy Business Limited; Worthing; Hybrid; GBP 22,000 - GBP 26,000; Full time

Job summary

An energy company in Worthing is seeking a Change of Occupancy Coordinator for a 12-month FTC. In this role, you will generate accurate accounts, ensure timely billing and handle customer queries. The position requires strong analytical and problem-solving skills, as well as administration experience in an office. With a hybrid working model, enjoy flexibility while being part of a collaborative team focused on digitizing and decarbonizing the energy sector.

Benefits

Flexible working

Commitment to diversity and inclusion

Qualifications

• Experience in an office administration role.
• Ability to resolve normal and complex billing issues.
• Strong understanding of industry processes.

Responsibilities

• Generate accurate statements by validating information.
• Ensure timely billing of customer accounts.
• Process accounts through to resolution.
• Identify reasons for failures and provide solutions.
• Assist in resolving issues reported by the business.

Skills

Analytical skills

Problem-solving skills

Ability to learn new processes quickly

Job description

An energy company in Worthing is seeking a Change of Occupancy Coordinator for a 12-month FTC. In this role, you will generate accurate accounts, ensure timely billing and handle customer queries. The position requires strong analytical and problem-solving skills, as well as administration experience in an office. With a hybrid working model, enjoy flexibility while being part of a collaborative team focused on digitizing and decarbonizing the energy sector.