Account Billing & Resolution Specialist (12-Month FTC)

SmartestEnergy; Worthing; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading energy solutions provider in the UK is seeking a Change of Occupancy Coordinator for a 12-month contract. This role involves generating accurate statements, ensuring timely billing, and resolving complex customer accounts effectively. Ideal candidates should possess strong analytical and problem-solving skills and ideally have experience in office administration. The position offers a hybrid working environment, promoting work-life balance while contributing to the future of energy management.

Benefits

Flexible working arrangements

Commitment to diversity and inclusion

Qualifications

• Experience in administration within an office environment.
• Ability to understand and resolve billing issues.
• Experience handling complex queries and exceptions.

Responsibilities

• Generate accurate customer account statements.
• Ensure timely billing of accounts.
• Process customer accounts to successful resolution.
• Identify solutions for billing failures.

Skills

Analytical skills

Problem-solving skills

Quick learner

Job description

A leading energy solutions provider in the UK is seeking a Change of Occupancy Coordinator for a 12-month contract. This role involves generating accurate statements, ensuring timely billing, and resolving complex customer accounts effectively. Ideal candidates should possess strong analytical and problem-solving skills and ideally have experience in office administration. The position offers a hybrid working environment, promoting work-life balance while contributing to the future of energy management.