Global Sports Tech Support Specialist

PlayerData; Remote; GBP 25,000 - GBP 35,000; Full time

Job summary

A sports technology company in the UK is looking for a Customer Support Specialist who is passionate about sports and possesses strong communication skills. The role involves providing front-line support while troubleshooting a variety of customer issues. The ideal candidate will have experience in customer service, knowledge of soccer and similar sports, and the ability to adapt quickly. Benefits include private health insurance, competitive holidays, and regular performance reviews.

Benefits

Private Health Insurance

Competitive holidays

6-monthly performance and salary reviews

Mental health and wellbeing support

Group Life Assurance

Perks at work discounts

Cake on your Birthday

Qualifications

• Experience in a customer-facing role within the sports tech industry.
• Knowledge of sports technologies and their applications.
• Strong understanding of soccer and field sports.

Responsibilities

• Provide front-line support and troubleshoot customer issues.
• Communicate effectively with customers via various channels.
• Onboard new customers and follow up on open tickets.

Skills

Strong communicator

Attention to detail

Problem-solving

Knowledge of soccer and field sports

Adaptability

Experience in customer service

Tools

HubSpot

Job description

A sports technology company in the UK is looking for a Customer Support Specialist who is passionate about sports and possesses strong communication skills. The role involves providing front-line support while troubleshooting a variety of customer issues. The ideal candidate will have experience in customer service, knowledge of soccer and similar sports, and the ability to adapt quickly. Benefits include private health insurance, competitive holidays, and regular performance reviews.