Sales Support Specialist

Specialist Sports Limited; Southampton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A performance sports agency in Southampton is looking for a Sales Support professional to assist the internal sales team. The successful candidate will handle sales orders, maintain communication with factories, and ensure accurate information flow. Prior experience in sales support or customer service is preferred. The role offers a competitive salary, a bonus structure, and 30 days holiday including bank holidays. This is an exciting opportunity to join a dynamic team.

Benefits

Bonus structure

30 days annual leave including bank holidays

Qualifications

• Previous experience in a sales support role is preferable.
• Experience in a customer service role is also preferable.
• Professionalism and proactivity are essential.
• Good communication skills with sales managers and stakeholders.

Responsibilities

• Act as primary contact for sales team managers.
• Create and share sales and purchase orders.
• Manage communication with factories regarding production.
• Check product details and support the commercial team.
• Review orderbooks with sales team for efficiency.

Skills

Sales support

Customer service

Attention to detail

Team player

Job description

Overview

Specialist Sports Group is a well-established and expanding sporting goods agency offering Sales, Marketing, Distribution, and Creative solutions to performance sports brands including world leading brand adidas. Specialist Sports is based on the western edge of Southampton, England. Specialist Sports have distribution responsibility for 12 product categories across the UK, Ireland, Europe and several other territories around the world. The category portfolio includes Rugby, Hockey, Cricket, Tennis, Track & Field, Olympic Sports and Teamwear featuring a range of products used by many of the world’s best athletes and grassroots enthusiasts. Specialist Sports are custodians of the adidas brand in these categories and hold Sports Marketing contracts with relevant Governing Bodies, leading clubs, and athletes. Additionally, sister company Specialist Sports Creation holds the global license to manufacture adidas apparel, accessories and hardgoods across a number of categories including Hockey, Rugby and Cricket in support of the wider commercial strategy.

Responsibilities

• Act as primary contact for the internal sales team managers across the UK & EU to assist with queries and administrative support.
• Work with the commercial team to create and share sales and purchase orders with factories according to designated timelines.
• Communicate with factories to understand production lead times and provide accurate information to internal and external customers.
• Communicate with the finance team around payment requirements for external customers and factories.
• Check product details are correctly managed in systems and support the commercial team with timely and accurate handover of information.
• Create and amend orders, including order processing and releasing.
• Proactively review orderbooks with sales team to ensure efficient order release and cleansing of unrequired orders.
• Coordinate athlete sponsorship set-up by liaising with sales managers on strategy, packages, and the database.
• Create clearance packages as required.
• Build and maintain strong professional internal and external relationships.

About you

• Previous experience in a sales support role (preferable).
• Previous experience in a customer service role (preferable).
• Professional and proactive.
• An ability to communicate effectively with numerous sales managers and external stakeholders.
• A team player and self-starter.
• Good attention to detail.

Package

• Bonus structure.
• 30 days holiday including bank holidays.

The successful candidate will receive a competitive salary, contributory pension, bonus structure and 30 days annual leave including bank holidays. This is an exciting opportunity to join a growing, dynamic and ambitious team.