Omnichannel Sports Customer Care Specialist

Rushden Lakes; Horwich; On-site; GBP 20,000 - GBP 24,000; Full time

Job summary

A prominent sports retailer in the UK is seeking a Customer Service Assistant who will provide excellent care for customers both online and in-store. You will assist in resolving customers' queries and ensure they leave delighted with your service. Ideal candidates will have a passion for sports, strong problem-solving skills, and effective communication abilities. Additional perks include annual remuneration reviews and employee discounts.

Benefits

Annual remuneration reviews

Healthy employee discount on all products

Weekly staff sports/activities

Cycle-to-Work Scheme

Intensive learning and development training via Decathlon Academy

Responsibilities

• Provide excellent customer service both online and in-store.
• Manage stock levels and ensure effective merchandising.
• Collaborate effectively within the team.

Skills

Active with a clear passion for sport

People-oriented with a high sense of service

Problem solver and creative thinker

Fluent in English and excellent written communication

Job description

A prominent sports retailer in the UK is seeking a Customer Service Assistant who will provide excellent care for customers both online and in-store. You will assist in resolving customers' queries and ensure they leave delighted with your service. Ideal candidates will have a passion for sports, strong problem-solving skills, and effective communication abilities. Additional perks include annual remuneration reviews and employee discounts.