Dynamic Sports Customer Service Advisor – Full-Time

Rushden Lakes; Wednesbury; On-site; GBP 18,000 - GBP 24,000; Full time

Job summary

A leading sports retailer in Wednesbury is seeking a full-time Customer Service Sports Advisor to ensure customer satisfaction across various channels. The role requires a passion for sport and excellent communication skills. Responsibilities include providing advice, managing stock, and collaborating with team members. Competitive benefits include annual pay reviews, employee discounts, and a cycle-to-work scheme. Join a diverse team dedicated to creating an inclusive environment.

Benefits

Annual remuneration reviews

Healthy employee discount on all products

Weekly Staff Sports/Activities

Cycle-to-Work Scheme

Intensive Learning and Development training via Decathlon Academy

Qualifications

• Active with a clear passion for sport.
• People-oriented with a high sense of service.
• Problem solver and creative thinker.
• Fluent in English with excellent written communication.

Responsibilities

• Provide excellent customer service across all channels.
• Manage stock levels and merchandising.
• Collaborate effectively within a team.

Skills

Passion for sport

Customer service orientation

Problem solving

Excellent written communication

Job description

A leading sports retailer in Wednesbury is seeking a full-time Customer Service Sports Advisor to ensure customer satisfaction across various channels. The role requires a passion for sport and excellent communication skills. Responsibilities include providing advice, managing stock, and collaborating with team members. Competitive benefits include annual pay reviews, employee discounts, and a cycle-to-work scheme. Join a diverse team dedicated to creating an inclusive environment.