Partnerships Systems & Ops Manager: AI-Driven Automation

Refinitiv; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading financial information provider is seeking a Partnerships Systems & Operations Manager to enhance partner processes through automation and data quality. You'll manage systems requirements across Salesforce and SAP, lead the development of the Partner Engage Portal, and support the channel operating model. Ideal candidates will have 5–10 years of experience in partner/channel operations and strong skill in Salesforce. This role supports a hybrid work model and comes with industry-competitive benefits.

Benefits

Flexible vacation

Two company-wide Mental Health Days

Access to the Headspace app

Tuition reimbursement

Qualifications

• 5–10+ years in Partner/Channel Operations or Business Systems.
• Strong experience with Salesforce PRM, Communities, CRM workflows, and SAP.
• Experience defining requirements and collaborating with technical teams.

Responsibilities

• Define and drive system and tooling requirements across Salesforce and SAP.
• Lead development of the Partner Engage Portal for partner registration and onboarding.
• Support development of channel operating model and improve partner reporting.

Skills

5–10+ years in Partner/Channel Ops

Experience with Salesforce PRM

Strong analytical skills

Understanding of partner lifecycle processes

Familiarity with AI tools

Education

Bachelor's degree or equivalent

Tools

Salesforce

SAP

Job description

A leading financial information provider is seeking a Partnerships Systems & Operations Manager to enhance partner processes through automation and data quality. You'll manage systems requirements across Salesforce and SAP, lead the development of the Partner Engage Portal, and support the channel operating model. Ideal candidates will have 5–10 years of experience in partner/channel operations and strong skill in Salesforce. This role supports a hybrid work model and comes with industry-competitive benefits.