Guest Service Agent - Hotel Guest Experience & Perks

Hilton Worldwide, Inc.; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

An international hotel chain located in Cobham is seeking a Guest Service Agent to provide exceptional customer service and support the Food and Beverage & Reception Team. The role requires a friendly, positive attitude and eagerness to create memorable experiences. You will be responsible for taking and delivering food and drinks orders while working in a team-focused environment. The position offers a competitive salary, generous holiday allowance, and various employee benefits.

Benefits

Free meals when on duty

Career growth programmes

Team Member Travel Programme

High street discounts

28 days holiday increasing to 33 days

Qualifications

• Must be friendly, positive, and passionate about team collaboration.
• Demonstrated ability to provide exceptional customer service.
• Eager to create memorable experiences for guests.

Responsibilities

• Taking and delivering food and drinks orders.
• Demonstrating exceptional customer service.
• Creating memorable experiences for guests and colleagues.

Skills

Exceptional customer service

Team collaboration

Positive attitude

Job description

An international hotel chain located in Cobham is seeking a Guest Service Agent to provide exceptional customer service and support the Food and Beverage & Reception Team. The role requires a friendly, positive attitude and eagerness to create memorable experiences. You will be responsible for taking and delivering food and drinks orders while working in a team-focused environment. The position offers a competitive salary, generous holiday allowance, and various employee benefits.