Guest Experience Assistant - Hospitality Career Start

Kew Green Group; Newport Pagnell; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading UK hotel management company is looking for a Guest Service Assistant to enhance the guest experience at their hotel in Newport Pagnell. This role is crucial for delivering exceptional service across various areas, including reception and food & beverage. Candidates should have a passion for hospitality, strong communication skills, and a proactive approach. Benefits include career development programs and access to leisure facilities.

Benefits

Career development opportunities

Discounts on hotel stays and retailers

Free use of gyms and leisure facilities

24/7 access to support services

Qualifications

• Passion for people and hospitality is essential.
• Experience in hospitality is great, but not required.
• Ability to adapt to different guest needs.

Responsibilities

• Deliver excellent service across all guest areas.
• Support with check in/out, food service, and event setups.
• Build genuine relationships with guests.

Skills

Strong communication skills

Proactive approach

Customer service

Team collaboration

Tech proficiency (MS Office)

Job description

A leading UK hotel management company is looking for a Guest Service Assistant to enhance the guest experience at their hotel in Newport Pagnell. This role is crucial for delivering exceptional service across various areas, including reception and food & beverage. Candidates should have a passion for hospitality, strong communication skills, and a proactive approach. Benefits include career development programs and access to leisure facilities.