EMEA Facilities & Workplace Experience Leader

Bloomberg; Greater London; On-site; GBP 90,000 - GBP 110,000; Full time

Job summary

A leading global financial data provider is seeking an EMEA Facilities & Workplace Experience Leader to oversee operations across over 50 sites. You will manage vendor relations, drive operational strategy, and ensure a high-quality experience for guests and staff. The ideal candidate has 15+ years of experience in facilities management, with a strong track record in leading teams and stakeholder engagement. If you thrive in a fast-paced environment and have a collaborative mindset, this is the role for you.

Qualifications

• 15+ years of experience in Facilities or Workplace Experience, with 5+ years in a senior position.
• Proven people leadership capabilities and stakeholder management skills.
• Experience in vendor governance and performance management.

Responsibilities

• Lead operations across EMEA, managing a portfolio of over 50 sites.
• Build and support multi-disciplinary teams, ensuring effective day-to-day operations.
• Own vendor management, including contracts and performance accountability.

Skills

Leadership

Vendor management

Stakeholder management

Operational strategy

User experience understanding

Job description

EMEA Facilities & Workplace Experience Leader

Location

London

Business Area

Workplace Operations and Supply Chain

Ref #

10048966

Description & Requirements

The energy of a newsroom, the pace of a trading floor, the buzz of a tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

Bloomberg's Global Facilities Operations team is responsible for delivering consistent, right‑sized, and data‑driven operations across our global portfolio. We balance risk, cost, and workplace experience while operating and continuously improving complex, high‑performance space. Deep knowledge of our sites, paired with data and user insight, enables us to anticipate needs and operate as a trusted business partner to the organization.

You Will Be Trusted To

• Lead Facilities & Workplace Experience operations across EMEA, managing a portfolio of 50+ sites with a strong bias toward execution, consistency and service quality
• Build, lead, and support multi‑disciplinary teams, removing obstacles, setting clear expectations, and ensuring teams can operate effectively day‑to‑day while building a culture of accountability
• Own vendor management across the region, including contracts, scopes of work, and performance, holding partners accountable to service, quality, and commercial outcomes
• Act as the senior stakeholder interface for Facilities and Workplace Experience matters across EMEA, operating with transparency and a high‑trust, service‑oriented partnership model
• Ensure a consistent, high‑quality guest and visitor experience, partnering closely with internal teams to deliver personal, well‑run, and value‑aligned service across sites
• Set and execute a clear regional vision and operating roadmap aligned to global strategy, connecting design intent, user behavior, and operational reality while balancing day‑to‑day excellence with proactive planning
• Flex seamlessly between hands‑on operations and strategic planning, staying close to the details while anticipating risks, demand, and opportunities
• Own regional OPEX management, including forecasting, variance management, business case development, and reporting in close partnership with Finance
• Drive space planning and analytics to optimize utilization, support growth and change, and inform strategic workplace decisions
• Develop data‑backed business cases for strategic investment in the regional portfolio, linking space performance, risk reduction, lifecycle cost, and employee experience to enterprise outcomes
• Partner with Design and Capital teams as a thought partner, challenging assumptions early, stress‑testing concepts for operability, maintainability, and scale, and translating design intent into high‑performing live environments
• Serve as a trusted advisor on site risk, asset condition, capital planning, and workplace standards, ensuring long‑term performance of the built environment
• Partner with Incident Management and Business Continuity teams to strengthen preparedness, response, and recovery across the region

You'll Need to Have

• 15+ years of progressive experience in Facilities, Workplace Experience or adjacent disciplines (e.g. Operations, Customer Support, Design etc.) including 5+ years leading senior teams in a complex, multi‑site environment
• Strong hands‑on people leadership capability, with a proven track record of developing talent, removing friction, and building trust across disciplines
• Demonstrated experience in vendor governance, large contracts, and commercial performance management
• Exceptional stakeholder management skills, with the ability to influence and align senior, cross‑functional partners
• Commercially minded and solutions‑oriented, comfortable navigating ambiguity and competing priorities
• Strong grasp of user experience, workflow, behavior, and systems thinking within workplace environments
• Ability to translate business and design objectives into data‑backed operational strategies and execution plans
• A hands‑on, transparent leader who values collaboration, accountability, and purpose‑driven work

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