EMEA Facilities & Workplace Experience Leader

Bloomberg Intelligence; Greater London; On-site; GBP 85,000 - GBP 120,000; Full time

Job summary

A global financial services company is seeking an EMEA Facilities & Workplace Experience Leader in London. The successful candidate will lead operations across 50+ sites, ensuring a high-quality workplace environment, managing vendor relations, and overseeing team functions. Candidates should have 15+ years of experience in facilities management, strong leadership skills, and the ability to foster collaboration across diverse teams. This is a unique opportunity to shape the future of workplace operations within a leading organization.

Qualifications

• 15+ years of experience in Facilities or adjacent disciplines.
• 5+ years of experience leading senior teams in multi-site environments.
• Exceptional stakeholder management skills.

Responsibilities

• Lead Facilities & Workplace Experience operations across EMEA.
• Ensure high-quality guest and visitor experience.
• Manage vendor contracts and performance.

Skills

Facilities Management

Team Leadership

Vendor Management

Stakeholder Management

Job description

EMEA Facilities & Workplace Experience Leader

Location

London

Business Area

Workplace Operations and Supply Chain

Ref #

10048966

Description & Requirements

The energy of a newsroom, the pace of a trading floor, the buzz of a tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

Bloomberg’s Global Facilities Operations team is responsible for delivering consistent, right‑sized, and data‑driven operations across our global portfolio. We balance risk, cost, and workplace experience while operating and continuously improving complex, high‑performance space. Deep knowledge of our sites, paired with data and user insight, enables us to anticipate needs and operate as a trusted business partner to the organization.

You Will Be Trusted To

• Lead Facilities & Workplace Experience operations across EMEA, managing a portfolio of 50+ sites with a strong bias toward execution, consistency and service quality
• Build, lead, and support multi-disciplinary teams, removing obstacles, setting clear expectations, and ensuring teams can operate effectively day-to-day while building a culture of accountability
• Own vendor management across the region, including contracts, scopes of work, and performance, holding partners accountable to service, quality, and commercial outcomes
• Act as the senior stakeholder interface for Facilities and Workplace Experience matters across EMEA, operating with transparency and a high‑trust, service-oriented partnership model
• Ensure a consistent, high-quality guest and visitor experience, partnering closely with internal teams to deliver personal, well‑run, and value‑aligned service across sites
• Set and execute a clear regional vision and operating roadmap aligned to global strategy, connecting design intent, user behavior, and operational reality while balancing day‑to‑day excellence with proactive planning
• Flex seamlessly between hands‑on operations and strategic planning, staying close to the details while anticipating risks, demand, and opportunities
• Own regional OPEX management, including forecasting, variance management, business case development, and reporting in close partnership with Finance
• Drive space planning and analytics to optimize utilization, support growth and change, and inform strategic workplace decisions
• Develop data-backed business cases for strategic investment in the regional portfolio, linking space performance, risk reduction, lifecycle cost, and employee experience to enterprise outcomes
• Partner with Design and Capital teams as a thought partner, challenging assumptions early, stress‑testing concepts for operability, maintainability, and scale, and translating design intent into high-performing live environments
• Serve as a trusted advisor on site risk, asset condition, capital planning, and workplace standards, ensuring long‑term performance of the built environment
• Partner with Incident Management and Business Continuity teams to strengthen preparedness, response, and recovery across the region

You’ll Need to Have

• 15+ years of progressive experience in Facilities, Workplace Experience or adjacent disciplines (e.g. Operations, Customer Support, Design etc.) including 5+ years leading senior teams in a complex, multi‑site environment
• Strong hands‑on people leadership capability, with a proven track record of developing talent, removing friction, and building trust across disciplines
• Demonstrated experience in vendor governance, large contracts, and commercial performance management
• Exceptional stakeholder management skills, with the ability to influence and align senior, cross‑functional partners
• Commercially minded and solutions-oriented, comfortable navigating ambiguity and competing priorities
• Strong grasp of user experience, workflow, behavior, and systems thinking within workplace environments
• Ability to translate business and design objectives into data-backed operational strategies and execution plans
• A hands‑on, transparent leader who values collaboration, accountability, and purpose‑driven work

Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [e-mail]