B2B Collections Specialist — Fintech Growth

Methodfi; Milton Keynes; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A financial technology firm in Milton Keynes is seeking a Collections Advisor to join the Collections team. The role focuses on ensuring a positive experience for borrowers and requires expertise in managing arrears and engaging with debtors. Ideal candidates will have 1-3 years of experience in collections, knowledge of debt laws, and strong communication skills. The firm offers flexible working options, onboarding support, and various employee benefits.

Benefits

Full onboarding support

Flexible working options

Regular social activities

Pension contributions

Discretionary bonus scheme

Private health cover

Life assurance

Enhanced Maternity & Paternity leave

Qualifications

• 1-3 years of experience in collections or civil litigation.
• Experience in the payments industry or Buy Now Pay Later products.
• Understanding of credit products like invoice finance and credit cards.

Responsibilities

• Provide first-class service resolving non/under-paying borrowers.
• Manage arrears according to the Collections Policy.
• Work with external partners like Debt Collection Agencies.

Skills

Engaging with debtors

Managing arrears

Knowledge of debt collection laws

Communication skills

Job description

A financial technology firm in Milton Keynes is seeking a Collections Advisor to join the Collections team. The role focuses on ensuring a positive experience for borrowers and requires expertise in managing arrears and engaging with debtors. Ideal candidates will have 1-3 years of experience in collections, knowledge of debt laws, and strong communication skills. The firm offers flexible working options, onboarding support, and various employee benefits.