Receptionist

Valor Hospitality Partners, LLC; Leeds; Hybrid; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading hospitality company in the UK is seeking a passionate Receptionist to create memorable experiences for guests. You will welcome and assist guests, provide information about various hotel services, and maintain a warm and professional atmosphere. The role requires flexibility for shift work, including evenings and weekends. Full training will be provided, making this an excellent opportunity for those looking to start a career in hospitality, with a variety of benefits including team discounts.

Benefits

Exclusive discounts for employees

Employee rates starting at £30

50% discount in restaurants

Access to high-street discounts

Healthy wellness activities

Healthcare Cash Plan options

Generous refer-a-friend bonuses

Qualifications

• Experience in a branded hotel environment is a plus, but not essential.
• Ability to work a flexible shift pattern including evenings and weekends.

Responsibilities

• Meet and greet guests with a warm welcome.
• Provide detailed information on hotel services and local attractions.
• Serve as the hotel's face to guests visiting other areas.

Skills

Natural hospitality charm

Passion for service

Flexibility in work schedule

Job description

Overview

Occasional Worker Agreement - Casual

We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guest’s visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

Responsibilities

• Meet and greet guests with a warm, professional welcome and set the tone for the guest’s stay.
• Provide information about hotel services, facilities and the local area; answer questions and assist with guest needs.
• Be the face of the hotel for guests in the building, including visitors to restaurants, bars and meeting rooms.

Benefits

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty, keeping you well-fuelled
• Access to high-street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
• Generous refer-a-friend bonuses, starting at £250

Care and Wellbeing

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Career Growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Equal Opportunity

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.