Senior Workshop Controller – Diagnostics & Repairs

Northgate Vehicle Hire Limited; Banbury; On-site; GBP 36,000 - GBP 40,000; Full time

Job summary

A leading vehicle rental company is seeking a Workshop Controller in Banbury to manage workshop efficiency and customer service. The role requires a qualified technician with workshop experience, strong team leadership skills, and a passion for delivering excellent customer service. The position offers competitive salary and a bonus, along with extensive benefits including annual leave, life assurance, and well-being services. Commitment to a diverse and inclusive workplace is emphasized.

Benefits

Bonus scheme up to £2,258 pa

24 days annual leave

Life assurance

Well-being services

Vehicle-leasing schemes

Pension and share scheme

Benefits App with discounts

Qualifications

• Solid experience in a workshop environment.
• Experience with routine servicing to complex diagnostics.
• Ability to manage a team and drive performance.

Responsibilities

• Manage workshop operations ensuring efficiency and profitability.
• Support customers and deliver vehicles back on the road.
• Ensure compliance with technical and quality standards.

Skills

Qualified technician

Workshop background

Customer service

Team leadership

Business approach

Education

Relevant technical qualifications

Job description

A leading vehicle rental company is seeking a Workshop Controller in Banbury to manage workshop efficiency and customer service. The role requires a qualified technician with workshop experience, strong team leadership skills, and a passion for delivering excellent customer service. The position offers competitive salary and a bonus, along with extensive benefits including annual leave, life assurance, and well-being services. Commitment to a diverse and inclusive workplace is emphasized.