Automotive Workshop Operations Lead

DAF Trucks UK; Bournemouth; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading commercial vehicle service provider in Bournemouth is seeking an experienced Workshop Controller to manage day-to-day operations of the workshop. The ideal candidate will ensure productivity and efficiency in workshop activities and maintain outstanding customer service. Responsibilities include task allocation to technicians and monitoring job progress. Essential qualifications include previous workshop experience and strong organizational skills. This full-time role offers competitive salary and a range of employee benefits including holiday allowances and development opportunities.

Benefits

Employee Assistance program

Free eye test with contribution towards glasses

30 days holiday including Bank Holidays

Pension Scheme

Career development pathways

Qualifications

• Experience as a Workshop Controller or Senior Technician in commercial or automotive sectors.
• Proven leadership skills in a workshop environment.
• Excellent communication skills for customer interaction.

Responsibilities

• Plan and coordinate workshop activity for maximum productivity.
• Allocate tasks to technicians based on skills.
• Monitor job progress and ensure quality standards.

Skills

Organisational skills

Leadership

Customer service abilities

IT skills

Tools

Workshop management systems

Job description

A leading commercial vehicle service provider in Bournemouth is seeking an experienced Workshop Controller to manage day-to-day operations of the workshop. The ideal candidate will ensure productivity and efficiency in workshop activities and maintain outstanding customer service. Responsibilities include task allocation to technicians and monitoring job progress. Essential qualifications include previous workshop experience and strong organizational skills. This full-time role offers competitive salary and a range of employee benefits including holiday allowances and development opportunities.