Front Office Assistant

Perspectum Diagnostics Ltd; Oxford; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A healthcare company in Oxford seeks a proactive Front of Office Assistant to be the first point of contact for visitors and manage reception tasks. The ideal candidate will have previous experience in a similar role, strong customer service skills, and be reliable and detail-oriented. This full-time position offers opportunities to contribute to a welcoming environment while performing administrative duties. The role is office-based with free parking provided.

Qualifications

• Previous experience in a reception/front office role.
• Ability to communicate professionally with diverse individuals.
• Capable of working with minimal supervision.

Responsibilities

• Welcoming visitors, patients, and colleagues.
• Maintaining a tidy and safe reception area.
• Managing deliveries and post.
• Providing administrative support as required.

Skills

Customer service experience

IT systems proficiency

Attention to detail

Reliability

Problem-solving

Tools

Office 365

Job description

Overview

Are you a friendly, organised and proactive Front of Office Assistant Looking for their next challenge in Oxford?

If you enjoy working with people, take pride in keeping things running smoothly, and thrive in a fast-paced setting, this could be the perfect role for you.

About the Role

This is a key front-facing role where you’ll be the first point of contact for visitors, patients, volunteers and colleagues,helping to create a welcoming, professional and well-run environment every day. As a Front of Office Assistant, you will play a vital part in supporting our reception and clinical administration teams. Your responsibilities will include:

• Welcoming all visitors, including patients, study participants, colleagues, contractors and guests.
• Ensuring the reception area is tidy, safe and welcoming at all times.
• Managing deliveries, post and liaising with couriers.
• Supporting the smooth running of reception cover, including managing breaks and absences.
• Identifying and reporting any facilities or maintenance issues.
• Providing general front-of-office and administrative support as required.

You’ll also have opportunities to support wider office operations, contribute to continuous improvement, and help keep our workplace running efficiently. This role is full time, fully office based with free parking available.

About You

You’ll be someone who ideally has previous experience in a similar reception/front office role. You are also someone who:

• Is responsible, reliable and trustworthy, with a strong eye for detail.
• Has experience in a face-to-face customer service or front-of-house role.
• Communicates clearly, calmly and professionally with a wide range of people.
• Is motivated, hard-working and able to work with minimal supervision.
• Has a positive, “can-do” attitude and enjoys problem-solving.
• Is confident using IT systems, particularly cloud-based Office 365 tools.
• Is open, approachable and willing to learn.

About Us

All our benefits information as well as the full job spec can be found in the downloadable Benefits document under 'Information' on the right hand side of this screen.

At Perspectum, we are committed to fostering diversity, equity, and inclusion. We prioritise hiring based on merit, skills, and qualifications, valuing individuals for their unique contributions while ensuring a culture that respects and celebrates differences. If you require any reasonable adjustments as part of your application process, please let our Talent Team know.