Partner Success Lead: Growth & Adoption

Workvivo Limited; United Kingdom; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading collaboration platform provider is seeking a Partner Success Manager in the United Kingdom. You will drive customer success through strategic partners, ensuring they help customers realize maximum value. Responsibilities include onboarding, engagement, and retention strategies. Ideal candidates will have over 5 years in customer success and fluency in German and English. This role supports a structured hybrid work model and offers attractive benefits aligned with employee well-being.

Qualifications

• 5+ years of experience in customer success, partner management, or account management.
• Fluent in German and English.
• Able to analyze customer data to identify risk and opportunity.

Responsibilities

• Driving partner onboarding and success planning for effective outcomes.
• Enabling partners to increase adoption and customer value.
• Collaborating to reduce risk and churn.

Skills

Customer success experience

Fluency in German

Fluency in English

Analysis of customer data

Strong communication skills

Coaching ability

Experience with SaaS platforms

Job description

A leading collaboration platform provider is seeking a Partner Success Manager in the United Kingdom. You will drive customer success through strategic partners, ensuring they help customers realize maximum value. Responsibilities include onboarding, engagement, and retention strategies. Ideal candidates will have over 5 years in customer success and fluency in German and English. This role supports a structured hybrid work model and offers attractive benefits aligned with employee well-being.